Terms of service
OVERVIEW
Welcome to Jellca! The terms "we", "us" and "our" refer to Jellca. Jellca operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Jellca is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We specialize in curated luxury plush toys, designer bags, and premium decorative charms. We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors, textures, sizes, or product appearance may differ slightly from how they appear on your screen due to device display settings, lighting conditions, and manufacturing minor differences.
We do not warrant that the appearance or quality of any products purchased by you will perfectly match your screen display, as handmade and plush items may contain minor inherent variations.
All product descriptions, specifications, and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities for any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from Jellca. We reserve the right to accept or decline your order for any reason at our sole discretion. Your order is only confirmed and accepted once we receive and fully process your payment and send you an official order confirmation email.
Please review your order details carefully before submission. We may not accommodate cancellation requests after an order has been confirmed and processed. If we decline, modify, or cancel your order, we will notify you via your registered email address, billing information, or phone number provided at checkout.
All purchases are subject to our Return & Refund Policy [LINK]. You acknowledge that all products you purchase are for personal, non-commercial use only, and not for resale, commercial distribution, or unauthorized export.
SECTION 4 - PRICES AND BILLING
All product prices, discounts, and promotional offers displayed on our website are subject to change without prior notice. The final price applicable to your order will be the price displayed at the time of order placement, as stated in your order confirmation email.
Unless otherwise explicitly specified, all listed prices do not include sales tax, shipping fees, handling charges, customs duties, or import fees, which shall be borne by the customer where applicable.
We may launch promotional activities from time to time. If any conflict exists between promotional terms and these Terms of Service, the promotional terms shall prevail.
You agree to provide accurate, complete, and up-to-date purchase, payment, and account information for all transactions. You shall promptly update your account details, including email address, credit card information, and expiration dates, to ensure successful transaction completion and normal communication.
You represent and warrant that your payment information is valid, you are authorized to use the selected payment method, all incurred charges will be honored by your payment institution, and you will pay all confirmed order fees including product prices, shipping costs, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times provided by Jellca are estimated values only and are not guaranteed. We are not liable for any shipping delays caused by third-party carriers, customs clearance procedures, weather conditions, public emergencies, or other circumstances beyond our reasonable control.
Once products are handed over to the designated shipping carrier, the ownership and risk of loss or damage of the products shall transfer to you. We are only responsible for dispatching intact products and are not liable for losses arising from logistics transportation after shipment.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to trademarks, brand logos, text, images, graphics, product descriptions, videos, and the overall webpage design, is the exclusive intellectual property of Jellca or our authorized licensors, protected by global copyright, trademark, and intellectual property laws.
These Terms grant you limited, personal, non-commercial, non-transferable rights to browse and use our website services only. No user may reproduce, copy, distribute, modify, resell, publicly display, or create derivative works of our website content and products without our prior written consent.
The brand names, logos, product designs, and slogans of Jellca are protected trademarks. Any unauthorized use, imitation, or infringement is strictly prohibited. All third-party trademarks displayed on the website belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
Our website may provide access to third-party tools and functions. We have no control, supervision, or modification rights over third-party tools, and all such tools are provided on an "as is" and "as available" basis.
We do not provide any warranties or endorsements for third-party tools. Your use of third-party tools is entirely at your own risk, and we shall not be liable for any losses or disputes arising therefrom.
Any new website functions and tools launched by Jellca in the future shall be deemed part of the Services and subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain hyperlinks to third-party websites or embedded third-party functional modules. We do not evaluate or guarantee the accuracy, security, or legality of any third-party website content.
Your access to third-party websites through our links is at your own risk. We are not responsible for any losses, disputes, or damages caused by your access to or transactions on third-party platforms. Please independently check the relevant policies of third-party websites before conducting any transactions.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Jellca’s website and sales services are powered by the Shopify e-commerce platform. Shopify only provides technical support and platform services and is not a participant in any sales transactions between Jellca and customers.
All product sales, after-sales services, and transaction disputes are solely the responsibility of Jellca. You acknowledge and agree that Shopify shall not be liable for any losses, damages, or disputes arising from your purchases on our store, and you fully release Shopify from all related claims.
SECTION 10 - PRIVACY POLICY
All personal information collected through our website services is governed by our Privacy Policy [LINK]. The website is hosted on Shopify, and Shopify will collect and process user data in accordance with its official privacy policy to ensure platform operation and service optimization.
By using our Services, you confirm that you have read and agreed to our Privacy Policy and Shopify’s privacy-related regulations. User data may be transmitted to overseas servers for service support, subject to relevant data protection laws.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, feedback, pictures, or other content (collectively "Feedback") to Jellca, you automatically grant us a perpetual, global, royalty-free, sublicensable right to use, modify, reproduce, display, and distribute such Feedback for business operation, product promotion, and service optimization purposes.
You warrant that all Feedback you submit is legal, original, and does not infringe any third-party rights. We are not obligated to keep Feedback confidential, provide remuneration, or reply to all submitted content.
We reserve the right to delete or modify Feedback that is illegal, offensive, infringing, or inappropriate at our sole discretion. You are solely responsible for the authenticity and legality of your submitted Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Minor typographical errors, data inaccuracies, or information omissions may occasionally appear on our website involving product descriptions, pricing, promotions, shipping information, and inventory status.
We reserve the right to correct all errors and inaccuracies, update website information, or cancel abnormal orders caused by incorrect information at any time without prior notice, even after order submission.
SECTION 13 - PROHIBITED USES
You may only use our website and Services for legal and legitimate personal shopping purposes. You are prohibited from:
(a) Using the Services for any illegal, fraudulent, or malicious purposes;
(b) Violating local, national, or international laws and regulations;
(c) Infringing the intellectual property rights of Jellca or any third party;
(d) Harassing, insulting, defaming, or threatening our staff or other users;
(e) Spreading false or misleading information;
(f) Sending spam emails, chain letters, or malicious promotional information;
(g) Impersonating others or forging user information;
(h) Uploading viruses, malicious code, or using crawling, scraping, and automated tools to obtain website data;
(i) Destroying or interfering with the normal operation of the website and security mechanisms.
We reserve the right to suspend or terminate your account access without notice if you violate the above provisions.
SECTION 14 - TERMINATION
We may terminate your access to all Services at our sole discretion at any time without prior notice if you breach these Terms of Service. You shall still be liable for all outstanding payment obligations and liability arising from your breach before termination.
All clauses that by nature should survive termination, including intellectual property rights, liability limitation, indemnification, dispute settlement, and privacy terms, shall remain valid after service termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
All website Services and products are provided on an "as is" and "as available" basis. Jellca makes no express or implied warranties, including but not limited to merchantability, fitness for specific purposes, and non-infringement of rights.
We do not guarantee that the website service will be uninterrupted, timely, secure, error-free, or that product quality will fully meet user subjective expectations. You agree that your use of the Services is entirely at your own risk.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Jellca, our employees, partners, and Shopify platform providers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages (including lost profits, lost data, and replacement costs) arising from your use of our website and products.
This liability limitation clause applies to the maximum scope permitted by law, even if we have been informed of the possibility of losses.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Jellca, Shopify, and all our affiliated institutions, staff, and partners from any losses, compensation fees, attorney fees, and dispute costs arising from your breach of these Terms, violation of laws, or infringement of third-party rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is deemed illegal, invalid, or unenforceable by a competent judicial authority, the invalid part shall be severed, and the remaining provisions shall remain fully valid and enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
No failure or delay by us in exercising any right or provision of these Terms shall constitute a waiver of such right.
These Terms of Service, together with all linked policies, constitute the entire agreement between you and Jellca, superseding all prior oral and written agreements and communications.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights and obligations under these Terms without our prior written consent. We reserve the right to transfer and assign our rights and obligations under these Terms at any time without notice.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, excluding conflict of law rules. All disputes arising from these Terms shall be settled through friendly negotiation; if negotiation fails, they shall be submitted to the competent judicial jurisdiction of the United States.
SECTION 22 - HEADINGS
All section headings in these Terms are for convenience only and shall not limit or affect the interpretation of relevant clauses.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update and revise these Terms of Service at any time. The latest version will be posted on this page with an updated revision date. Your continued use of the website after the update constitutes your acceptance of the revised Terms of Service.
SECTION 24 - CONTACT INFORMATION
If you have any questions or concerns regarding these Terms of Service, please contact us via email:
Email: kevinli0303@outlook.com
Business Name: Jellca
Website: jellca.com
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Last Updated: June 06, 2026